| Work Experience |
3+ years Owner/Technical Support (Christian Computer Support) 2+ years Field Service Technician 5+ years Managing a Help Desk Support Team, Tier 1, 2 3 years Managing a PC Repair Depot. 13 years Systems Administration 13 years Email Administration 22+ years PC Hardware 22+ years Windows Software
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CompTIA A+ Certification (2006) Dell Desktop and Laptop Certifications (2008/2007/2006) IBM Desktop and Laptop Certifications (2007/2006) Sony Desktop and Laptop Certifications (2008/2006) Microcomputers and Microprocessors Certificate (1987) National Radio Institute, Washington, DC A.A.S. Electronics Technology (1982) Northern Virginia Community College, Annandale, VA Completed numerous hardware/software/operating systems training courses in AIX, Windows XP/2000/NT/98/95, Novell Netware, Banyan Vines, Macintosh, and MS-DOS environments.
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